Profile review
- Manual selfie matching against the profile photo.
- Identity sanity checks on age, name and city.
- Photo quality and authenticity checks (no stock or AI-generated images).
Behaviour monitoring
- Automated flagging for slurs, threats and known scam patterns.
- Pattern detection for mass messaging, spam, and ban evasion.
- AI-assisted triage with a human always making the final decision.
Report handling
- 24-hour SLA on every safety report.
- Priority queue for women members and minors-at-risk reports.
- Transparent outcome notification to the reporter.
Appeals
If your account is suspended, you can appeal once through the Help Center. Appeals are reviewed by a moderator who was not involved in the original decision.